Customer Reviews

Customer Reviews

We pride ourselves on our high customer service.

But don't just take our word for it, read our customer reviews below.

Nicky H
Very helpful, kept us informed and understood what we wanted.
Ashley K
It doesn't get any better than this
By Ashley K on 5 September | VERIFIED PURCHASE
Down to earth and honest dealership. A nice relaxed atmosphere without any hustling from the dealership. Was great that they allowed me to test drive the car before I even shown an interest in actually buying it. Gave a full service and MOT which put any potential issues (no matter the size) at rest. So far no issues with the car and quite frankly I'm confident that if there are any issues with it then the dealership will be on hand to assist. When buying my next car (which shouldn't be any time soon because I'm loving this car) I'll know which dealership to go to!
Cara W

Great cars, fantastic service and custom
By Cara W on 3 November |
We have now purchased 2 cars from Bulfords, this time the salesman (JS) helped us through the whole purchase of my lovely Astra SRI very professionally and and answered all questions very patiently, I would thoroughly recommend this garage as they sell quality vehicles and care about customer service and satisfaction with no pressure selling. Thank you Bulfords for making the whole process stress free.
Anita H
I felt very comfortable dealing with Bulford Garage. It was so helpful that they were open on a Sunday as I had to travel quite a distance for the particular car we wanted. The salesman was friendly and helpful and I didn't feel in any way pressured or uncomfortable. The car is exactly as was described on the website and we've had no problems. You might want to ring beforehand to test drive a particular car, though, as the forecourt is so full of cars, moving them is like trying to solve a Rubik's cube!
Alison C
By far the best salesman we have ever dealt with, professional, helpful and absolutely nothing was too much trouble. We were both so impressed by him and we are not easy to please! I love my new polo and when we change our family car we will be returning to Bulford. Would recommend this garage to anyone, you will not be disappointed.
Andrew R
brilliant garage
By Andrew R on 7 October | VERIFIED PURCHASE
very friendly and efficient, great van, could not be more helpful
Ray C
Effortless experience
By Ray C on 9 September | VERIFIED PURCHASE
Having found this Garage through Autotrader and the car I was after being classed as a good price I thought I'd give Bulfords's a try. The staff there were professional, ameanable and friendly. My transaction with them was effortless and the team couldn't do enough to help our purchase. Moreover, accepting that all garages are there to make money, the pricing policy for this garage is reasonable and not inflated. Would be happy to endorse this garage to all potential customers.
Tibor N
Good garage
By Tibor N on 9 September | VERIFIED PURCHASE
Very professional and friendly garage. James was very helpful and customer-focused.
Daniel S
Fantastic company.
By Daniel S on 30 August | VERIFIED PURCHASE
Really pleased with our experience with Bulford Garage. Very friendly staff, both on the phone and in person. Very relaxed approach to sales, no pressure at all. Very knowledgeable and helpful.
Marty K
Would be very happy to go there again.
By Marty K on 24 August | VERIFIED PURCHASE
Very Happy and lovely people to deal with. Would be very happy to go their again
Glen C
Very smooth car purchase, a top garage!
By Glen C on 23 August | VERIFIED PURCHASE
Spotted their advert for a Ford Focus on Autotrader, arranged a test drive and liked the car. The sales person was very relaxed and friendly. I needed the car very quickly, he went out of his way to get it serviced and mot'd for the next morning and give me a courtesy car in the mean time. I would definitely buy another car from there again.
Gillian C
Excellent used car garage.
By Gillian C on 23 August | VERIFIED PURCHASE
Excellent customer service. We always buy our cars from this garage and have never been disappointed and will continue to do so.
Chris H
excellent
By Chris H on 23 August | VERIFIED PURCHASE
We came all the way from plymouth to buy the car and we had excellent fast service. The car was lovely and clean and in excellent condition. It took no longer than 10 minutes to complete the paperwork (james dealt with us and was very good) which was great as we had our baby with us. Good price for the car and had all documents such as service history with it. We were a bit nervous about putting down a deposit over the phone to reserve the car but we did and my husband test drove it during the week when he was working up that way. The garage always answered any queries we had quickly. Am impressed with the garage and i would buy another car from them again in the future even though its far away from us.
Paul D
Good to deal with
By Paul D on 16 August | VERIFIED PURCHASE
Very easy to deal with. The car was prepared well with 12m MoT.
Karen V
Brilliant
By Karen V on 16 June | VERIFIED PURCHASE
Very informative and thorough. I felt very secure in all of the proceedings and thought they went over and above what I expected. i really appreciated them sorting out my car tax too.
Abi Feaster
Great service, friendly staff. Don't rip you off
M.W ANSELL
I recently purchased a Skoda Octavia under a 3 month warranty from Bulford Garages. I have found that James Winter and his team have dealt with the issues that arose during this warranty swiftly and without quibble. One of these issues was a fault on the emission which showed up on on the car computer. As I was some 42 miles from their workshop they quickly agreed to allow me to take it to my local garage for repair. The repair was quickly done and the car was quickly back on the road. My local garage, who are experts on this type of fault, told me that this fault does not easily show itself on a normal inspection. He also said that Bulford Garages were easy to deal with and that there was no issue on payment. There have been smaller faults which have been dealt without quibble and although these had to be dealt with at their workshop they loaned a car without charge while the faults were dealt with.
I therefore have no hesitation in recommending Bulford Garages and certainly will be considering them when I next come to purchase another second-hand car.
Megan Lacey
I highly recommend Bulford Garage, both sales and after-sales. I purchased a car back from them back in August, and started to have a few issues a month or 2 in (it's a used car- it can happen!) The problems were identified and resolved promptly. They are lovely people to deal with, and kept me informed as to what was happening at every step. The warranty that was given to me when I bought my car was fully honoured and I feel they went above and beyond to fix the issues the car had. It is now a much better car to drive. Thank you to all at Bulford Garage :-)
Mr and Mrs Meads
We purchased 2 vehicles for business use. The garage managed to source exactly the cars we wanted. They continue to maintain them both. The service is always excellent, i would not hesitate in highly recommending them to anyone.
John Castell
Superb after sales service, What they promise they deliver on. Would have no hesitation in recommending this firm to anybody.
Justyn Hyde
Very courteous and friendly team, being new to the area we went here on recommendation and werent dissapointed. The team dealt with my gf. spoke clearly and honestly and looked after the car and gave open and laymens information about the issue. saved potentially hundreds of £s in unnecessary work on my gfs car. would return and put my trust in them.
Stacey Broom
Excellent customer service provided by james winter. couldnt be happier with the service and the car that i purchased Thankyou.
dave porcas
Looked after my parents cars for years and years without any problems. just started to use them myself and they've been very accomadating to me and my work hours.
david cottey
I don't normally write reviews but thought i would make an exception in this instance. I have recently purchased my third car from Bulford garage sales so am obviously pleased with there service provided. however, i think thats something of an understatement ! On each occasion i have received helpful,friendly,professional advicein choosing a car to suit my requirements. nothing has been to much trouble for them. Thier prices are very competitive with other companies i have approached. My advice to anyone looking for a used car would be to go and have a chat .cant do any harm. I should add that the cars o purchased were very satisfactory and i had no probkems.
Robert van hoey smith
Myself and my family have bought many cars her, I have had no prooblems with either the service or aftersales service. I will certainly use them again. great local garage and helpful and friendly staff.
Wayne Blackmore
The garage are professional and trustworthy, and the after serivce is very good and i would deal with this garage again , i would also recommend to other people i would give the garage 100% rating Thankyou. Again
Lisa M
Great car & great service :)
By Lisa M on 13 October | VERIFIED PURCHASE
No pressure in buying a car was very professional. Love my new car too would defo recommend :)